Customer Support

We are here to help you. If you have any questions, concerns, or feedback about the GoBir application or our services, please reach out to us.

1. Contact Us via Email

The best way to get in touch is by sending an email to our dedicated support team:

• Email: gobirhelp@gmail.com

2. What We Can Help With

Our support team can assist you with various issues, including:

• Account Issues: Login problems, password resets, or account deletion requests.
• Orders & Deliveries: Tracking an active order, reporting delivery issues, or cancellation help.
• Listings: Questions about creating or managing market and housing listings.
• Technical Support: Reporting bugs, errors, or app crashes.
• Feedback: We love to hear from our community! Let us know how we can improve.

3. Response Time

We aim to respond to all inquiries within 24 to 48 hours during regular business hours (10:00 AM - 6:00 PM IST).

4. Community Guidelines

If you are reporting a user for inappropriate behavior, please include details and screenshots if possible. We take community safety very seriously.

GoBir Platform Team
Bir, Himachal Pradesh, India